MERCURIO S.R.L., being aware both of the need to continuously meet customers’ expectations by monitoring their full satisfaction in order to improve the perceived quality and to ensure the development of its organization, encouraging its rootedness and consolidation in new areas in order to expand its position on the market and at the same time to comply with legal requirements, has decided to adopt a Quality Management System in accordance with UNI EN ISO 9001:2015.

In particular, MERCURIO S.R.L.strives to reach the following objectives:

MERCURIO S.R.L., in defining the Resources and Means necessary for the implementation of the Quality Management System and the pursuit of the objectives specified above, has made the following commitments:

MERCURIO S.R.L. has also determined the external and internal factors for its purposes and strategic directions that influence its ability to achieve the expected results for its QMS.
This assessment can be found in the document “Risk Assessment Plan” in which were analyzed:

Lastly, MERCURIO S.R.L. intends to integrate in its policy the emerging priorities and needs given the contingent situation dictated by the Covid-19 pandemic, both in terms of compliance with current regulations, education and training of employees, and adaptation of relationships with customers and suppliers, in order to ensure the safety and health of all people involved in production and service processes. In particular, adopting digitization and distance relationships, where possible and appropriate, as well as setting itself, as a medium-term objective, the development of commercial policies adhering to the risks arising from any new restrictive measures. The document will be updated at least once a year or following changes in the factors analyzed.

Via 42 Martiri, 165B
28924 Verbania (VB)
+39 0323 060032

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